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Terms of Use

By accessing the Web Site for Smart Destiny Pte Ltd referred as Smart Bus at www.smartbus.com.sg (which shall be referred to as the “Web Site”) and any of the pages thereof, you are agreeing to be bound by the terms and conditions below without any modification of the terms and conditions contained herein. If you are not agreeable to the terms and conditions set out below, do not access the site, or any pages thereof.


Copyright 2015 SMART BUS. All rights reserved. Copyright in the Web Site, and in the information and materials therein and in their arrangement are owned by SMART BUS unless otherwise indicated. No part or parts hereof may be reproduced, distributed, copied, adapted, modified, republished, displayed, broadcast, performed, transferred, sold, hyperlinked, framed or transmitted or be used to create derivative works from, in any manner or any means or stored in an information retrieval system without the prior written permission of SMART BUS. However, you may download and print the information about the services and the route maps on this Web Site for personal, non-commercial use only provided you do not modify, retransmit, distribute or further reproduce the Material and you retain all copyright and other proprietary notices contained in the Material. You may not, without the prior written permission of SMART BUS, insert a hyperlink to this Web Site o r “mirror” or frame any Material contained on this Web Site on any other server.

Trade Marks

The SMART BUS trade mark and logo are registered trademarks owned by SMART DESTINY PTE LTD. SMART BUS and its payment services, shareholders and business partners also have trademark rights in other marks contained in the Web Site (“Other Marks”). Nothing on this Web Site should be construed as granting, by an implication, estoppel or otherwise, any licence or right to use any of the Trade Marks displayed on this Web Site. The name of SMART BUS or the Trade Marks may not be used in any way, including in advertising or publicity pertaining to the distribution of Material on this Web Site without the prior written permission of SMART BUS. SMART BUS prohibits use of the Trade Marks as a “hot” link or deep link to any site unless the establishment of such link is approved in advance, by SMART BUS in writing.

Modification of Web Site and Terms and Conditions

The information, materials, data and arrangement (“Material”) herein contained in this Web Site and the Terms and Conditions and descriptions that appear are subject to change at the sole discretion of SMART BUS.

No Unlawful or Prohibited Use

As a condition of your access of this Web Site, you warrant to SMART BUS that you will not use this Web Site for any purpose that is unlawful or prohibited by these Terms and Conditions.

Liability Disclaimers

The Material contained in this Web Site, (including text, images, graphics, links, animation files, maps or other items and their arrangement) are provided “as is”, “as available”. SMART BUS does not warrant the accuracy, adequacy or completeness of these Material.

No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of the third party’s rights, title, satisfactory quality, merchantability, fitness for any particular purpose and freedom from any computer virus or other malicious, destructive or corrupting code, programme or macro, is given in conjunction with the information and materials contained in or linked to this Web Site.

This Web Site may include publications with technical inaccuracies or typographical errors that will be corrected as they are discovered at SMART BUS’S sole discretion. Also, changes in the route and route maps are periodically added to the material contained herein. These corrections and changes may be incorporated into the Web Site at a later date. SMART BUS may at any time make modifications, improvements and/or changes to these Terms and Conditions and the material (names, images, pictures, logo,icons and maps) displayed on the Web Site or products and services referred to within, with or without notice. Advice received via this Web Site should not be relied upon for personal, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

SMART BUS shall in no event be liable for any damages, loss or expense including without limitation, special damage, or consequential damage, or economic loss arising from or in connection with:

(a) any access, use or the delay or inability to access or use this Web Site, or reliance on the Materials and/or any other information contained in this Web Site;
(b) any system, server or connection failure, error, omission, interruption, delay in transmission, or computer failure;
(c) any use of or access to any other web site linked to this Web Site;
(d) any services, products, information, google maps, date, software or other material obtained from this Web Site or from any other web site linked to this Web Site,even if SMART BUS or its agents or employees are advised of the possibility of such damages, losses and expenses. This exclusion clause shall effect to the fullest extent permitted by law. If you are dissatisfied with any portion of this Web Site, or with any of these Terms and Conditions of use, your sole and exclusive remedy is to discontinue using this Web Site.

Refund Policy:

Smart Bus does not have any Refund policy and does not entertain any refunds on the payments done online. The exchange policy is applicable for the payments done, please note the conditions of changes as below. Please contact us if you need any assistance with such changes in payments.

 Conditions of changes:

  •  If you have made payment to wrong location type, and wish to change it to other locaiton.
  •  If you have been issued card with is invalid, please email to customerservice@smartbus.com.sg or visit our office to replace the ID card.
  • If you have made multiple payments due to system error.
  • Any changes must be received or performed within 14days of purchase. After this period, no changes will be entertained.

Governing Law & Jurisdiction

By accessing this Web Site and/or using the materials, facilities and/or services offered through this Web Site, you agree that Singapore law (including without Limitation, the provisions of the Evidence Act (Cap. 97) shall govern such access and the provision of such materials, facilities and/or services and you agree to submit to the non-exclusive jurisdiction of the Singapore courts.

Information Sharing and Disclosure

SMART BUS will not sell or rent your personally identifiable information to anyone. SMART BUS may send personally identifiable information about you to other companies or people when:

(a) We have your consent to share the information;
(b) We need to share your information to provide the product or service you have requested;
(c) We respond to subpoenas, court orders or legal process; or We find that your actions on our web sites violate the use of smartbus.com.sg